Last updated: July 25, 2025

Wolfiek Shop operates this website and online store, including all related content, features, tools, products, and services (collectively, the "Services") to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, interact with, or make a purchase using the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, use, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood how your personal information is collected, used, and shared as described herein.

Personal Information We Collect

"Personal information" refers to any data that identifies or can reasonably be linked to you or another individual. It does not include information collected anonymously or de-identified so it cannot reasonably identify you. Depending on your interactions with the Services, your location, and applicable law, we may collect the following types of personal information:

• Contact Information: name, phone number, email, billing/shipping addresses.
• Financial Information: payment card numbers, financial account details, transaction history, and payment confirmations.
• Account Information: username, password, security questions, preferences, and settings.
• Transaction Information: items you view, add to cart or wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications: messages or inquiries you send us, including customer support requests.
• Device Information: device type, browser, network connection, IP address, and other unique identifiers.
• Usage Information: information about how and when you interact with the Services.

Sources of Personal Information

• Directly from you: when you create an account, use the Services, or provide information to us.
• Automatically through the Services: from your device or browser, including cookies and similar technologies.
• From our service providers: third-party services acting on our behalf.
• From partners or other third parties: when necessary to provide the Services or support our operations.

How We Use Your Personal Information

• Providing and Improving Services: to process orders, manage accounts, remember preferences, facilitate returns or exchanges, send notifications, and provide personalized product recommendations.
• Marketing and Advertising: to send promotional messages via email, text, or mail, and to display ads based on your activity on our Services or other websites.
• Security and Fraud Prevention: to protect accounts, detect fraudulent or illegal activity, and ensure a safe shopping experience.
• Customer Communication: to provide support and respond to inquiries.
• Legal Compliance: to comply with applicable laws, respond to legal requests, or enforce our terms and policies.

How We Share Personal Information

• With Shopify and other vendors providing services such as payment processing, IT support, data analytics, fulfillment, and shipping.
• With business or marketing partners for marketing services, including personalized advertising. You may opt-out here.
• With third parties when you consent or request us to share information, e.g., for shipping or social media integrations.
• With affiliates or within our corporate group.
• In business transactions (merger, acquisition, bankruptcy) or to comply with legal obligations.

Relationship with Shopify

Our Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information may be shared with Shopify and third parties outside your country for these purposes. Shopify may use this information to provide enhanced features and personalized services. To learn more about Shopify’s privacy practices and your rights, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security of these sites. Please review their privacy policies before providing any personal information. Use of third-party platforms, social media, or widgets may expose your information to others.

Children's Information

The Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age of majority. Parents or guardians may request deletion of their child’s information by contacting us. We do not knowingly share or sell personal information of children under 16.

Data Security and Retention

No system is completely secure. While we protect your data, we cannot guarantee perfect security. Retention of personal information depends on purposes such as account management, providing Services, legal obligations, dispute resolution, or enforcement of policies.

Your Rights

• Access: request the personal information we hold about you.
• Correction: request correction of inaccurate information.
• Deletion: request removal of your personal information.
• Portability: request a copy or transfer of your data under certain conditions.
• Opt-Out of Sale/Sharing for Advertising: depending on your location, you may opt-out here.
• Manage Communications: opt out of promotional emails via the unsubscribe link. Non-promotional emails (account or order information) may still be sent.

UK and EEA Residents: You may also restrict or object to processing, or withdraw consent where applicable. We may verify your identity before fulfilling requests. Authorized agents may act on your behalf with proof of authorization.

Complaints

If you have concerns about how we handle your data, contact us. You may also appeal decisions or contact local data protection authorities. For EEA residents, see here.

International Data Transfers

Your personal information may be stored, processed, and transferred internationally. Transfers outside the EEA or UK rely on recognized mechanisms such as Standard Contractual Clauses.

Changes to this Policy

We may update this Privacy Policy to reflect changes to our practices, legal requirements, or operational needs. Updates will be posted here with a new "Last updated" date.

Contact

If you have questions or wish to exercise your rights, please contact us through our support form.